Shipping policy

Shipping Policy

Thank you for shopping with Tidal Hearts & Co. We’re so excited to get your pieces to you.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

United States: 3–7 business days
International: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays or periods of high demand.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your package every step of the way.

Lost or Delayed Packages

Tidal Hearts & Co. is not responsible for delays caused by shipping carriers. If your package is significantly delayed or appears lost, please get in touch with us at support@tidalheartsandco.com, and we’ll do our best to assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.